Reset your Parent Lounge password

Open your browser and head to the login page

Use your Parent code (also called Account number) as your username. Click/tap on Forgot Password

Enter your parent code as the username, your email address used for receiving Riverside emails and the Security Code shown (changes every time) and click/tap Save

Check your email, including SPAM folders, for an email  from similar to this and click/tap on the link included in the email.

Choose a new password and enter it in both boxes then click/tap Save.

You should get a confirmation pop up.

You can now return to the login page and log in using your new password.

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