How to Change Your Password

You can change your password any-time and anywhere you have internet access. There are 2 easy ways to change it. This will change your login, Schoology, Office 365 (email, one drive etc) and Google passwords all at once.

  1. Go to https://console.jumpcloud.com/login and enter your current email address and password
  2. Click on Security on the left
  3. Click on Reset Password
  4. Type in your new password in both fields and click/tap save.
  5. Make sure to update Keychain after changing your JumpCloud password if your computer uses your JumpCloud password for login.

OR

  1. Go to https://console.jumpcloud.com/login?template=resetUserPassword
  2. Enter in your the email address for your User account in the Email field, and click 'Request Password Reset'. Check your email for a Password Reset  Notification from JumpCloud and click the Change Password button
  3. In the web page that opens type in your new password in both fields and click/tap save.
  4. Make sure to update Keychain after changing your JumpCloud password if your computer uses your JumpCloud password for login.

 

If after resetting a JumpCloud password, on the next login, the system prompts with "The system was unable to unlock your local items keychain" it is recommended to select 'Update Keychain Password' so that stored credentials for other applications in the current keychain will remain accessible. Selecting this option will prompt for the current keychain password, which will be the previous JumpCloud password. If the previous password is unknown, a new keychain may need to be created. The keychain access app can also be used to manage keychains if necessary.  

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