Updated 27/07/17

1. On the iPad or iPhone, go to SETTINGS > Accounts & Passwords > ADD ACCOUNT
2. Select OTHER from the list of types.
   
3. Select ADD MAIL ACCOUNT
   
   
4. Enter a name for the mail account (eg "enquiries")
5. Enter the email address of the shared mailbox
6. Enter the password of a mailbox that has access to the shared mailbox (eg your own password if you have access to the shared mailbox)
7. Enter a description for the mailbox (eg "Enquiries")
8. Tap NEXT
9. Select IMAP
   
10. Fill in the blank information:
    
    
    
    i) Host name: outlook.office365.com
    
    ii) In the user name box, enter the email address of the account that has access to the shared mailbox, followed by a "\" and then the email address of the shared mailbox itself. (eg "your.name@riverside.qld.edu.au\enquiries@riverside.qld.edu.au")
    
    iii) Outgoing mail server: smtp.office365.com
    
    iv) User name: Enter the email address of the mailbox with the permission to "send as" the shared mailbox.
    
    v) Password: Enter the password of the mailbox with the permission to access the shared mailbox (same as step 'iv' above)
    
    vi) Tap NEXT

1. Tap SAVE.
   

• Switch off the NOTES sync which should leave just MAIL switched on.
• Tap SAVE
• Exit the MAIL app by ending the task (doublle press the HOME button and slide the Mail app off the top of the screen)
• Enter the MAIL app and check that the account works